This Is How We Work

Enkätfabriken believes that a survey delivers the greatest benefit if each step of the process is adapted to the customer’s needs and conditions. Enkätfabriken therefore works on the basis of a structure where customer contact and flexibility are the guiding principles. In purely practical terms, Enkätfabriken’s work on a survey can be divided into three overall steps:

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1. Preparations

Enkätfabriken always starts a survey project with an initial meeting. All parts of the survey process are discussed at the initial meeting and Enkätfabriken contributes reflections and experiences from similar surveys. Everything is discussed at the initial meeting from the set of questions to the report's design and time frames for the project.

After the initial meeting Enkätfabriken produces a proposal for the set of questions for the survey, which the customer reviews and adjusts with Enkätfabriken's help. Enkätfabriken also draws up a time schedule for the project so that the customer has a good insight into when each step in the survey will be implemented.

2. Collection

The responses in a survey are collected with the method that is most suitable for the particular survey and target group. Enkätfabriken works with both online questionnaires and paper questionnaires sent through the post, and conducts interviews by telephone or on site with its own interview team.

3. Analysis and report

Enkätfabriken's ambition when designing a report is that the results will be of as great a benefit as possible. Enkätfabriken therefore produces reports that are pedagogically designed with both diagrams and explanatory texts. Enkätfabriken also works with correlation analysis to measure which factors are most important for the target group for a survey. The results of this analysis are presented in clear action matrices which make it easier for the customer to set the right priorities in forthcoming development work.

Enkätfabriken designs the report in accordance with the customer's wishes and focuses on the perspectives that the customer feels are important.